Best Buy Sued by Connecticut Over Deceptive Practices

Remember the allegations over deceptive use of an intranet site (with different pricing) instead of the public Internet site in Best Buy stores? The Connecticut AG has decided, after a couple of months of investigation, to bring a lawsuit against Best Buy.

"Best Buy treated its customers like suckers, not patrons to be prized," said Connecticut Attorney General Richard Blumenthal. "Best Buy gave consumers the worst deal: a bait-and-switch-plus scheme luring consumers into stores with promised online discounts, only to charge higher in-store prices."

"The company commonly kept two sets of prices – one on its Internet site and an often higher set on its in-store, look-alike, available on kiosks," Blumenthal said. "The in-store site was an Internet look-alike, commonly with higher prices, which were charged to consumers. Best Buy broke its promise to give the best price." Source: eWeek

Throw the book at 'em, I say. If I go into a store, and am shown a site, I expect it to be the right one, as would most people. This is shameless.