Tuesday, March 18, 2008

Limbaugh Gets His Mac Fixed

It's been about a month since Rush Limbaugh asked Steve Jobs for "Help!" (on-air) with his Mac problems, acknowledging the political differences between himself and Jobs:

I know he's politically opposite of me, but just to say, 'Mr. Jobs, please, I just ordered six brand-new Mac Pros: four for me and two as gifts; maxed out, Blu-ray drives. I've loaded 'em up.
Limbaugh's problem, detailed on his radio show, was that he couldn't back up his email via Time Machine.

Well, Jobs apparently heard the plea and an engineer was assigned to fix the problem. It could be he wanted to stop the pleas from being heard "on air" as he didn't want people to know Limbaugh used Macs (I'm sure Jobs would prefer he used Windows). Photobucket

At any rate, both the Time Machine problem and a second (as long as he had the tech on the phone) Back to My Mac problem were fixed. As Limbaugh said on his radio show on March 11th:
An Apple engineer was assigned to us, and the fix took place last night. I did two weeks of trying it, creating logs for the Apple engineers to look at, and they found the problem. Basically, what we had to do was delete the null mail folder (that's the folder that processes all e-mail) and then we told the mail app to rebuild its internal director via terminal command, and now it is working flawlessly. So I just wanted to take a moment to thank people at Apple. I'm not going to mention the name of the engineer. I would love to, but if I did, this guy would be taking heat for the rest of his career from people for helping me. But they were very cooperative, and I think it's going to end up having to be a system-wide fix, which is good, because it's been discovered. The other issue was if you have a dot-Mac account, which is a service that Apple offers -- I don't want to spend too much time on it, but if you have one of those -- you can use it to share the screens of your other computers. Now, I have two here in Florida and two in New York, and they are not synchronized because I'm not in New York very much. So the data that's on those computers...

What if I need an e-mail from there? I can get it now with the screen sharing, but it wasn't working via dot-Mac. I had set it up to work with a direct correct on a VNC direct connect, but it wasn't working via back to my Mac. They fixed that as well. That has been done.
Back to My Mac, BTW, is a program like Windows' Remote Desktop Connection, which allows remote computer access.

OK, now the question is, since Limbaugh says this is a system-wide problem, will they "Rush" a fix out?

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