Wednesday, May 07, 2008

Microsoft Resumes XP SP3, Vista SP1 Updates

Last week Microsoft had to delay the rollout of Windows XP SP3, and halt automatic distribution of Windows Vista SP1, because of incompatibility issues with Microsoft Dynamics Retail Management System (RMS). Tuesday Microsoft announced that both Service Packs were again available via Windows Update.

Don't assume this means the incompatibility issues are fixed. In the same way that Microsoft blocks those with older drivers from downloading Vista SP1, it is blocking those with Dynamic RMS installed from receiving these updates.

A fix is still in the offing, though Microsoft did not commit to a date. In a statement, Microsoft said:

"A fix for this issue is currently in testing at Microsoft and with customers, and we hope to make it publicly available this month. Until then, Microsoft is advising Microsoft Dynamics RMS customers to not install either service pack."
If you have Dynamics RMS installed as well as a service pack, you need to call Microsoft Tech Support ASAP. Do not pass Go; do not collect $200.

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